When gaming stops being fun and starts becoming a problem, Ultrapari is here for you. Use our tools and support resources to keep your gaming safe and healthy.
Gaming on Ultrapari is meant for entertainment — not as a way to solve financial problems. If you feel that gaming is having a negative impact on your life, please contact us today.
Responsible gaming means enjoying gaming in a way that doesn't harm your daily life, family, finances, or mental health. Ultrapari firmly believes that gaming should be an enjoyable leisure activity — not an escape from life's problems.
Online gaming is growing rapidly in Bangladesh, with millions of people playing every day for entertainment. For a small number of them, however, gaming can become a problem. Ultrapari works proactively to reduce that risk.
Ultrapari's responsible gaming policy is built to international standards. We want every player to enjoy a safe experience and get help whenever they need it.
Core Principles: Gaming is for entertainment only. Never bet more than you can afford to lose, and don't chase your losses by playing more.
People often don't realize when their gaming habits are becoming a problem. Read through the warning signs below carefully:
If any of the signs above apply to you, don't wait — reach out to us now. Asking for help isn't a sign of weakness; it takes real courage.
Ultrapari provides a range of tools to help you stay in control of your gaming habits. You can adjust them at any time from your account settings.
Set a limit on how much you deposit each day.
Set a cap on your total weekly spending.
Set a total gaming budget for the entire month.
Set a limit on how long you play in a single session.
Get automatic alerts when you've lost a specified amount.
Automatically take a break after a set period of play.
How to set it up: Account Settings → Responsible Gaming → Set Limits. Lowering a limit takes effect immediately. Increasing a limit requires a 24-hour waiting period.
If you feel like you need a break from gaming, you can use Ultrapari's self-exclusion feature. It gives you the option to suspend your account temporarily or close it permanently.
| Break Type | Duration | Reactivate |
|---|---|---|
| Temporary Break | 24 Hours / 7 Days | Automatic |
| Monthly Break | 1 Month / 3 Months | 7 Days After Request |
| Long-Term Exclusion | 6 Months / 1 Year | 30 Days After Request |
| Permanent Closure | Indefinite | Does Not Resume Automatically |
Attempting to open a new account while a self-exclusion is active is a policy violation. Our system will automatically detect this and close the account.
Ultrapari strictly prevents anyone under 18 from gaming on the platform. Age verification is mandatory at registration and before your first withdrawal.
Parents can install parental control software on their devices to block access to Ultrapari and all other gaming sites for minors.
Answer the questions below honestly. They'll help you understand where your gaming habits currently stand.
1. In the past month, have you wagered more than you could afford?
2. Have You Played More to Try to Win Back Losses?
3. Have you hidden your gaming from family?
4. Do you feel restless when you can't play?
Family members can play a vital role when someone they know is struggling with problem gaming. Ultrapari offers support to family members as well.
Third-Party Exclusion: If a family member is struggling, you can request account closure on their behalf. Contact us at [email protected] and provide the necessary details.
Asking for help takes courage. Ultrapari's support team is here for you 24/7, seven days a week. Don't hesitate to reach out.
Chat with us in Bengali, 24/7. Get an instant response.
[email protected] — Response within 3 business days.
Gaming addiction is a recognized mental health condition. For professional support in Bangladesh, you can reach out to the National Mental Health Helpline.
Use our dedicated tools to keep your gaming experience safe and enjoyable.
Set your own daily, weekly, and monthly spending limits. Once a limit is reached, gaming stops automatically.
See exactly how long you've been playing in real time. Get notified when your set time is up and take an automatic break.
Suspend or permanently close your account at any time. While exclusion is active, you won't receive any marketing messages either.
Review your full gaming history, spending, and time. Understand your patterns and make informed decisions.
Our strict KYC process verifies the age of every account. No one under 18 is permitted to play.
Our trained support team is always on hand to advise on responsible gaming. Speak to us in Bangla.